Frequently Asked Questions

Yes! Driving our electric boats are on par with driving a golf cart and cruise at around 7 mph. Designated drivers must be 25 years or older and have watched our safety video. The captain (driver) will watch a short safety video and receive a tutorial from one of our expert Crewmembers before setting out. Each boat is equipped with a detailed map so that you can plan your cruise on the lake.

Our boundaries are the Fremont Bridge to the Ross Island Bridge.

Yes! All boats are equipped with Bluetooth.

Anyone can drive the boat if they are over the age of 25 and have watched our safety video.

Our Duffy electric boats hold a maximum 10 passengers. The passenger limit is not based on weight, but on the Coast Guard Certification for our boats. Children count as passengers. This is not a company policy that can be flexible.

There is NO age limit. Everyone is welcome on our boats!

The overhead canopies must remain on the boats at all times, but you are welcome to raise the side enclosures to feel the breeze! A Crewmember will be happy to help you raise the enclosures before you head out on your cruise.

Our Duffy electric boats have full window enclosures that can go up or down depending on what you feel comfortable with. If you keep all the windows down and zipped up, the boats stay extremely insulated and warm.

There are no bathrooms on the boats; however, public bathrooms are located near the entrance to the ramp leading down to the loading dock.

Absolutely! The Electric Boat Company is a kid-friendly environment. There is plenty to see on the river and you are welcome to bring games or anything else to entertain the little ones.

Usually, but it is not something we can guarantee. If we are sold out, we might not have a boat to let you get into early. Please call ahead if this is something you want to do. You are expected to take all decorations off the boat when you leave.

For the most part, yes. Our hours are posted on our website and are subject to change depending on the season. Please contact the office for further detail. We are open rain or shine!

The only reason we would close would be due to weather threatening enough to cause harm or damage to guests and/or boats which rarely happens. In such an event all reservations will be refunded in full ASAP.

If you have made a reservation via our website or over the phone with our office a deposit will be required at the time of booking to hold the boat. Otherwise payment is due in full PRIOR to your cruise. On the day of your booking, the balance of the reservation is due PRIOR to your cruise.

There is a $4 booking fee per boat per reservation. All other fees besides state tax are optional (i.e., the OPTIONAL damage waiver).

We have a strict 24-hour cancellation policy. This is why we require a deposit. Should you cancel same day, we will not refund the deposit.

Should a manager deem the weather to be unsafe at the time of departure, a full refund will be given. Please note, your reservation will not be canceled and refunded for weather unless you have been contacted by a manager. You will be expected to still arrive at the time of your reservation.

Yes, depending upon how many vessels we have available at that time. Our availability is accessible via the reservation portion on the website. If you do not see availability for the number of boats you need please call our office. We can often move things around to accommodate your party.

It is extremely important that your group arrive 15-20 minutes prior to your scheduled departure time so that you can view the safety video and sign a liability waiver. It is also important to give yourself enough time to find parking.

1811 S River Drive
Suite 400
Portland, OR 97201

Check in at our office.

Parking is available at the U-Park parking garage on S River Drive, just above the marina. The cost is $7.50 for up to 10 hours or $3.00 per hour. There are also some 2-hour street parking spots available.

You can order food and beverages from Elephants Deli Catering and they’ll deliver it curbside to our docks. For best ordering options, please contact them by 3pm the day prior to your event.

Here are some nearby restaurants for takeout:
– McCormick & Schmick’s Harborside at the Marina
– Il Terrazzo
– Pájaro
– Little River Cafe

Upon arrival, you will need to fill out the necessary paperwork and the captain in your party will need to watch a short safety and orientation video. You will then be escorted by your Crewmember down to your boat and an additional opportunity to ask any questions our policies or operation of the vessel. Once you are comfortable and prepared to start your cruise, your Crewmember will walk your boat to the end of the dock and bid you bon voyage!

Life jackets are provided for all ages! Child life jackets are provided before your departure and are separated by weight. Adult life vests are located on the boat under the seats.

If the office receives a complaint about your boat during your cruise, we will contact you and give you a warning. If the warning is not heeded, we will terminate your reservation immediately, confiscate the boat and return you/your party to shore. You will not be refunded your rental fee.

We will assess the damage and charge the person/party accordingly. We do offer an optional damage waiver for $25 that covers incidental damages to the vessel up to $2,000. This does not cover negligence or liability towards other parties.

To ensure the safety of all guests and our crafts, we DO NOT allow docking anywhere other than our dock at Riverplace Marina.

Unfortunately, we cannot allow any pets on our rental boats, no matter how small or cute they are. We apologize for any inconvenience this may cause you.

No! For your safety, you may not swim off of our Duffy electric boats.

There is absolutely NO fishing off of any of our boats!

The only requirement to captain one of our boats is to be 25 years or older and have watched our safety video at check-in.

You may not bring: firearms, illegal drugs, anything that can be lit (i.e., candles, cooking heaters) fireworks, flammable liquid/gel/aerosol paint and/or dangerous chemicals, and animals. There is also no smoking (of any kind) permitted on the boats. Alcohol is permitted in any container, just be responsible and respectful with our boats and the environment, please. We provide trash and recycling cans, so please use them!

Of course, depending on the severity of the incident, contacting the office and communicating the problem would be step number one. However, if what you are experiencing is a major disaster, putting on life vests is your number one priority. After that requirement is met, stay calm, you will be rescued immediately.

Frequently we can talk the captain through an issue and get you cruising again right away. If the problem is determined to be insurmountable, we will either have the captain return the boat to shore and decide the next indicated steps. Or we will send a rescue boat to tow you back to our dock and assess the situation.